Forms & Policies

All potential exchange applicants should take the time to carefully review our policies before applying for an exchange program with us.

Family Guide to a Successful Exchange

Exchange Guide
Each participant receives a copy of the “Family Guide to a Successful Exchange” with their acceptance package. This handbook contains all the information required for both the hosting and visiting portions of the exchange.

Click here to download the Family Guide to a Successful Exchange

Conditions of Participation

Click here to download the Conditions of Participation 

Insurance Package

Click here to download Manulife Travel Insurance Youth Policy

Policies

Cancellation Policy

It is the policy of ISE Ontario to cancel or postpone a program in certain circumstances.

Click here to read the full Cancellation Policy

Hospitality Obligation Policy
All ISE exchange programs are reciprocal in nature, so the applicant and applicant’s family must be willing and prepared to host a visiting student for the time designated.

Click here to read the full policy on the Hospitality Obligation

Refund Policy
It is the policy of ISE Ontario to issue full refunds of application fees or payments in certain circumstances and to issue partial refunds in others.

Click here to read the full Refund Policy

Student Internal Travel Policy
All exchanges will be based into and out of Toronto. Participants who opt to book domestic flights to/from Toronto are responsible for doing so themselves, at their own expense and their own risk. These participants are also responsible for informing the ISE office of their flight details.

Click here to read the full policy on Student Internal Travel

Travel Authorization Letter
Families who plan to travel outside the country with their exchange student must have a letter of authorization from the parents giving their permission, along with a copy of the student’s e-ticket and their passport.

Click here to download the Travel Authorization Letter

Travel Deviation Policy 

It is the policy of ISE Ontario not to permit travel deviations that extend beyond the scheduled program.

Click here to read the full policy on Travel Deviations

Travel Documentation Policy
In compliance with the rules enforced by the airlines, all ISE exchange participants are responsible for ensuring they have the documentation they will need in order to travel to and from Europe. Participants who are Canadian citizens require a passport valid at least three months past their return date. All other participants are responsible for determining what documentation they will require.

Click here to read the full policy on Travel Documentation

Volunteer Letter
Each participant must submit a clear Police Criminal Record Check(s) for anyone 18 and over living in the host home(s). Apply for your Police Criminal Record Check as a ‘volunteer’ using the Volunteer Letter.

Click here to download the Volunteer Letter

Vulnerable Sector Screening Policy
In order to participate in an ISE exchange program, all members of the exchange applicant’s household who are 18 years of age and over must apply for a Vulnerable Sector Screening with their local police department and submit to the ISE office upon receipt.

Click here to read the full policy on Vulnerable Sector Screenings